Al’in is the digital rental platform managed by Action Logement. It centralizes offers of social housing, at controlled prices and for short durations accessible to employees in the private sector whose employer contributes to Action Logement. From a smartphone, searching, submitting applications, and tracking applications can be done without a physical visit to an agency.
Synchronization with the national social housing application portal
Before applying on Al’in, each employee must have a unique social housing application number (NUR/NUD), obtained from the dedicated national portal. This number is essential for accessing the offers: without it, no application can be submitted.
Since 2025, the platform has imposed stricter synchronization with this national portal. Updating the reference tax income and submitting the latest tax notice must first be done on the national site, then reflected in Al’in via the “Update my application” button. An unsynchronized application loses visibility on the platform, which significantly reduces the chances of being positioned for an offer.
This technical constraint explains why some employees see their applications stagnate. The issue does not stem from a lack of offers, but from a dissynchronized application between the two systems. Regularly checking the consistency between the national portal and Al’in has become an essential step in the housing search.
Al’in scoring and professional mobility: what the platform weighs
Al’in does not operate on a first-come, first-served basis. A scoring system ranks applications according to regulatory criteria and specific weightings of the platform. Household resources, family composition, and the geographical area sought are included in this calculation.
One factor that has gained weight recently is professional mobility. Employees in situations of relocation, taking a job far from home, or in alternating training benefit from enhanced prioritization. Specifically, an intern who needs to find housing near their host company sees their application ranked higher than a candidate whose geographical situation is stable.
This evolution in scoring modifies the application strategy. Accurately detailing one’s professional situation in the application (contract, workplace, start date) is not an administrative detail: it is a direct lever on the ranking. On the Al’in mobile app for employees, this information can be completed directly from the smartphone, allowing for profile updates as soon as a new contract or amendment is signed.
Eligible audiences for Al’in: beyond private sector employees
The platform primarily targets employees of companies with ten or more people that contribute to Action Logement. This condition remains the main entry criterion.
However, recent updates have systematically expanded the scope of eligible audiences. Interns, apprentices, and certain student employees can now access the rental stock offered on Al’in, provided their employer pays the employer’s contribution to Action Logement. Agricultural sector employees have a specific pathway.
Three types of housing are offered depending on the applicant’s situation:
- Classic social housing, subject to regulatory income ceilings and allocated according to priority criteria defined by law
- Controlled-price housing, intended for employees whose income exceeds social ceilings but remains insufficient for the free market
- Short-term housing, designed for situations of temporary mobility (mission, training, probation period)
This segmentation allows for targeting relevant offers right from account creation, avoiding applications for housing where the application would be automatically rejected.
Al’in application on mobile: supporting documents and common mistakes
Submitting an application from a smartphone follows a precise sequence. After creating the account and importing the NUR/NUD, the employee fills in information related to their company, then submits the requested supporting documents.
The documents to be provided generally include:
- The most recent tax notice (must be submitted first on the national portal)
- The payslips from the last three months
- A valid identity document
- The employment contract or employer’s certificate
The most common mistake is to submit the documents only on Al’in without having previously sent them to the national portal. This discrepancy causes a synchronization blockage and delays the processing of the application. On mobile, the temptation to do everything from a single interface is understandable, but the process requires this dual submission.
Another point of vigilance: the quality of the digitized documents. A cropped or illegible scan leads to an automatic rejection of the document. Photographing the entire document against a contrasting background, with uniform lighting, is sufficient in most cases.
Allocation of Al’in housing: regulatory criteria and limits
The final allocation of a housing unit does not solely depend on the Al’in score. An allocation committee reviews applications considering the priority criteria defined by regulations: people with disabilities, households living with a third party, employees in professional integration pathways, among others.
Applying on Al’in does not guarantee obtaining housing. The platform facilitates the connection between supply and demand, but the number of applications far exceeds the number of available housing units in most tight areas.
Keeping one’s application up to date, applying for multiple offers compatible with one’s situation, and adjusting geographical criteria remain concrete levers of action. A complete, synchronized, and regularly updated application will always be positioned better than an application that has been stagnant for several months.